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CUSTOMER ORDERS
Use of our online ordering option assures customers of speedy, accurate service, as well as guaranteeing current pricing. Online payments are processed via Authorize.Net and secured by both industry gold-standard 128-bit SSL encryption as well as our comprehensive privacy and anti-spam policies. See our privacy statement below for more details. PRICING: Prices quoted on this website are guaranteed only for orders completed through the online ordering system Customers preferring to place order via phone or fax can contact us at 1-877-ERGOMAN fom more details. SHIPPING POLICIES
Standard items ship standard freight within 3-5 business days (typically within 72 hours). Custom orders and furniture (chairs, tables) require 3-5 weeks for delivery. Note that in the case of orders including multiple items, parts of the order may ship under separate cover. Terms: F.O.B. Origin (various) Shipment will be billed as freight and handling prepaid and added to the customers invoice total. Except as otherwise explicitly indicated, a separate Shipping & Handling (S&H) charge will be assessed at the following rates (based on total purchase price):
Applicable S&H charges are separately indicated in customer shopping cart, checkout and order confirmation pages. PAYMENT OPTIONS
We accept VISA, Mastercard, and American Express. All customer payment information is processed through Authorize.Net's secure gateway using industry gold standard Secure Socket Layers (SSL) 128-bit encryption. Customers wishing to establish an ongoing or alternative payment method should select Here for more information. MD SALES TAX
Please note that Maryland residents will be assessed an 5 % sales tax at checkout. Government purchasers using agency issued credit cards will not be charged sales tax. Other Exempt Maryland organizations can supply a valid MD exemption certificate # when validating their billing and shipping information at checkout. |
PRIVACY POLICY
Ergonetics carefully safeguards our customers' privacy and payment information. Personal and contact data provided when ordering will be used solely for the purpose of confirming and fulfilling customer orders. We do not share customer data with third parties for any reason, nor do we send unsolicited promotional material. WARRANTIES
Ergonetics provides what it believes to be the best ergonomic products based both on our long industry experience as well as extensive customer feedback and success stories. Provided, numerous factors contribute to computer-related strain injuries. As such Ergonetics can make no warranty that its products will prevent or cure any physical ailment. We warrant only that the items will be free of defects in workmanship, suitable for the general purposes for which they are sold, and shall generally meet the description and specifications provided to the customer at the time of purchase. This limited warranty of merchantability and the 30 day open return policy set forth below are exclusive and provided in lieu of any other express or implied warranties. Customers disastisfied with a product for any reason may return the item for a full purchase price refund within 30 days of receipt subject to the specific limitations set forth below. Customers may exchange defective or unsuitable products for no more than one calendar year from the date of invoice. RETURN POLICY
Ergonetics offers a refund on the purchase price (but not shipping) of all products returned within 30 days of receipt by the customer. Provided:
Products returned within 30 days of receipt but without original packaging and literature, will be subject to a 20% restocking fee. No items will be accepted for return after thirty (30) days or without a prior return authorization. Select Here for additional details. |
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